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Speaker and Moderator Info


Tom Beyer is Platform Services Director at Sheridan PubFactory. He is responsible for the evolution of the PubFactory hosting platform and has been involved in the design and construction of scholarly publishing platforms since the late 90s. 

Matteo Cantiello joined the foundation in 2017 as associate research scientist at the Center for Computational Astrophysics. His work focuses on the life and death of single and binary stars. He uses a variety of computational and observational tools, including 1D stellar evolution, 3D magneto-hydrodynamics calculations of stellar interiors, the study and observation of wave propagation inside stars (asteroseismology), the observations of stellar populations, stellar explosions and the gravitational wave emission from the mergers of compact stellar remnants. Prior to joining the foundation, Cantiello was a specialist in astrophysics at the Kavli Institute for Theoretical Physics at the University of California, Santa Barbara, and an Argelander Fellow at Bonn University. He holds a Ph.D. in theoretical astrophysics from Utrecht University, and a M.Sc. in theoretical physics from the University of Pisa.

Rowland Conway is the Director of Ingenta’s Publishing Platform products and is responsible for the vision and direction of Ingenta CMS, Ingenta Connect and Ingenta Open platforms. Rowland works with leading figures and partners in the publishing industry to ensure that Ingenta offers the richest set of tools and services for publishers as well as outstanding user experience for librarians, researchers and general readers. Rowland is a Technology and Product Leader with 20 years’ experience in software product development, service delivery and large scale implementations across publishing, education and high tech research industries. Prior to Ingenta, Rowland worked for over 10 years with Wiley and Blackwell Publishing, gaining an in depth understanding of the publishing ecosystems and delivering software solutions covering the whole publishing lifecycle including digital publishing platforms such as Wiley’s Online Library.

Lettie Conrad, in her more than 15 years of publishing experience, has led user-centered web and mobile product development, delivering product design, research, and analysis that enables evidence-based digital product management. Dedicated to optimizing the researcher experience with digital scholarly resources, Lettie has established her expertise in content discoverability and accessibility. She is currently a publishing and product development consultant working with a portfolio of global clients. Lettie serves as North American Editor for Learned Publishing a chef for SSP’s Scholarly Kitchen, and a part-time information science doctoral student in a remote program at Queensland University of Technology via San Jose State’s iSchool. Read more about Lettie on LinkedIn, ORCID or Twitter.

Hillary Corbett is the Director of Communications at the Northeastern University Library in Boston, Massachusetts, where she has worked in several roles since 2005. She also serves as the university’s Copyright Officer, providing assistance to faculty, staff, and students on issues of intellectual property, copyright, and fair use. She is a current SSP board member. Hillary holds an M.I.L.S. from the University of Michigan and a Master of Arts in American Studies from the University of Massachusetts at Boston. Active in publishing and presenting about scholarly communication for a decade, Hillary is now crafting a new professional identity after moving into a communications position in 2019.

Raym Crow is Senior Consultant with the SPARC Consulting Group and principal of Chain Bridge Group, a consulting firm that provides publishing and sustainability planning services to learned and professional societies, university presses, academic libraries, and digital publishing projects. Crow specializes in developing plans for collaborative publishing projects and collective business models capable of supporting open-access dissemination. He has a B.A. from Whittier College and an M.A. and a Ph.D. from the University of Pennsylvania.

Elizabeth Demers has worked in scholarly, trade, and commercial publishing as an acquiring editor in the social sciences and humanities. She has a Ph.D. in American History from Michigan State University and an MBA from the University of Maryland. She is the co-editor of The Encyclopedia of American Populism. In her free time she competes on the Women's World Curling Tour, knits, runs, and unsuccessfully tries to train her cats, Henry and Gustav.

Scott Dineen oversees production and publishing operations for The Optical Society (OSA) portfolio of journals. He has been a technology and process innovation leader at OSA for more than 15 years. Scott previously held positions in publishing at the World Bank, teaching English in Central Europe, and circus performing across North America.

Melanie Dolechek is the Executive Director of the Society for Scholarly Publishing. She has been active in scholarly publishing since 2006, previously serving as the Director of Publishing and Marketing of Allen Press. She plays an active role in the Coalition for Diversity and Inclusion in Scholarly Communication, is an advisory board member of the Workplace Equity Project, and currently serves as treasurer of the Kansas City Society of Association Executives. Melanie holds a Master of Science in Management from Baker University and a Bachelor of Fine Arts from Kansas State University. 

Nick Dormer is a co-chair on the SSP Diversity & Inclusion Task Force. He is a community enthusiast who promotes team environments where honesty, courage, proactivity, and open-mindedness are values synonymous with success.

Richard Gallagher is President & Editor-in-Chief of Annual Reviews, a nonprofit publisher that synthesizes and integrates knowledge for the progress of science and the benefit of society. Richard has a PhD from the Department of Cell Biology at Glasgow University, Scotland, and spent 10 years in research, five as Wellcome Trust Lecturer in Immunology at Trinity College, University of Dublin, Ireland, working on the immunopathology of celiac disease. He served as Office Head and Senior Editor for Science magazine’s Europe Office in Cambridge, England before being appointed Chief Biology Editor at Nature in London, England where he managed publication of the papers describing the sequencing of the human genome. He was later appointed Publisher of Nature before moving to Philadelphia, PA where was Editor & Publisher of The Scientist magazine. He joined Annual Reviews in 2015.

Alan Harvey has 30 years of experience in scholarly publishing, half in science publishing and half in humanities and social sciences. A mathematician by training, Alan began his publishing career at Cambridge University Press. After stints in both Cambridge and New York, Alan relocated to California to open and run a West Coast Office for Cambridge. Alan first joined Stanford University Press as Editor-in-Chief, rising then to Deputy Director and finally Director in 2012.

Lisa Janicke Hinchliffe is Professor/Coordinator for Information Literacy Services and Instruction in the University Library at the University of Illinois at Urbana-Champaign. She is also an affiliate faculty member in the University’s School of Information Sciences. She is the Project Director for ATG Trendspotting. Additional information:

Leah Hinds was appointed Executive Director of the Charleston Conference in 2017, and has served in various roles with the Charleston Information Group, LLC, since 2004. Leah is also Editor for the Against the Grain (ATG) website and part of the executive team for the Charleston Briefings publication series. Prior to working for the conference and ATG, she was Assistant Director of Graduate Admissions for the College of Charleston for four years. 

Ryan James Jessup earned his Juris Doctor and a Master’s in Public Affairs & Administration in 2015 from Western Michigan University after first receiving a Bachelor of Science from Thomas Jefferson University's School of Business in 2008. He is now the Director of External & Legal Affairs for Impact Journals, the open-access publishing house for Oncotarget, Aging, Oncoscience and Genes & Cancer. Ryan maintains and expands their positive public image with web design, advertising, content development, social media, search engine optimization, enhanced media, business development, conference coverage and legal affairs. Since joining the scholarly publishing industry three years ago, Ryan has been most notably interviewed by Eric Michaels, of the eHealth radio network, for launching the Rapamycin Press Medical Blog. Mr. Jessup’s efforts have also been highlighted in articles like "Law Suits in Science" and "Information Access in the 21st Century: The Good, The Bad and The Ugly".

Quincey Justman is the Editor and Cheif at Cell Systems and a disciple of Strunk & White. Her research covered cell-fate decision-making (Kevan Shokat, University of California, San Francisco) and metabolic control of the cell cycle (Andrew Murray, Harvard). She can be reached at or @QuinceyJustman.

Sanjeev Kalyanaraman leads codeMantra’s global operations, content and platform solutions. During his 15+ years of experience, Sanjeev has organized teams and built products that have transformed enterprise and consumer businesses. Sanjeev was the founder and CEO of SumEqual, that provided consumer engagement solutions to publishers. Prior to that, Sanjeev was with Houghton Mifflin Harcourt (HMH) in various leadership roles including founding the consumer business unit.

Lauren Kane is chief strategy and operating officer of the nonprofit scientific publisher BioOne. She oversees sales and content development of the full-text aggregation BioOne Complete, and executes new services, products, and partnerships that further BioOne’s mission. An active community participant, Lauren serves on the SSP Board of Directors and as co-chair of ALPSP’s Professional Development Committee. She holds a BA from Georgetown University and an MBA from the University of New Hampshire.

Heather Lantz, with a Masters' in Communication and new media and working seventeen years within the scholarly publishing industry, my expertise includes developing and executing strategic business models, cultivating partnerships, providing sales leadership, and developing marketing strategies within the public and academic library sectors. As the North American Sales Team Director and Business Operations Manager at Publishers Communication Group (PCG), I achieve sales targets by providing “best in industry” service to our publishing partners and strive to meet their expectations as well as managing the sales team that represents them. PCG, an Ingenta company, is an internationally recognized sales and marketing consulting firm providing a range of services designed to support and drive your sales strategy. 

Byron Laws has a background in electronics in the US Air Force and a degree in Marketing/Public Relations from the University of Utah, Byron has worked in scholarly publishing for more than 20 years helping publishers use technology to simplify processes and solve problems. This includes leadership roles at Ovid Technologies (Wolters Kluwer), Aptara, and Lumina Datamatics. Byron heads the Americas region for Nova Techset, a Katalyst operating company.

Jim Longo is the VP of product leadership & Design at highWire who brings a deep understanding of technology, customer-centric, design and best practices. Jim's main focus is on driving value and innovation to our customers. 

Alice Meadows is Director of Communications for ORCID. Our vision is a world where all who participate in research, scholarship, and innovation are uniquely identified and connected with their contributions and affiliationsacross disciplines, borders, and time. Prior to joining ORCID, Alice held a range of senior communications and marketing roles at Wiley and, before that, Blackwell. She is a regular contributor to the Scholarly Kitchen and an SSP Board member. In 2018 she received the SSP Distinguished Service Award.

Ann Michael is CEO of Delta Think, a business and technology consulting and advisory firm focused on strategy and innovation in scholarly communications. Ann is an ardent believer in data informed decision-making and was instrumental in the 2017 launch of the Delta Think Open Access Data & Analytics Tool (OA DAT), a comprehensive, interactive, regularly updated data set with diverse visualizations and extensive analysis, which enables publishers, librarians, and funders to track and assess the impact of open access uptake and policies on the scholarly communications ecosystem. Ann is a Past President of SSP, a Board Officer for NFAIS, a Board Director at Joule (a Canadian Medical Association company), a frequent speaker at industry conferences, a member of the Learned Publishing Editorial Board, and a contributor to the SSP’s blog, The Scholarly Kitchen. She is currently pursuing her second master’s degree, in Business Analytics, at the NYU Stern School.

Pierre Montagano leads sales and business development for Code Ocean, a cloud-based computational reproducibility platform that provides researchers and developers easier ways to share, discover and run code published in academic journals and conferences. Prior to Code Ocean, Pierre was the director of sales at Squid Solutions, a usage analytics company that enables publishers to become more data-driven by providing an open-source solution for building analytics apps. He has held both product marketing and sales leadership positions with some of the world’s leading scientific and education publishing companies including Pearson, McGraw-Hill and Cambridge University Press.

Mary Rose Muccie is Executive Director, Temple University Press, which publishes books in the humanities and social sciences and on Philadelphia and the region, and Scholarly Communications Officer, Temple University Libraries, which is launching a library publishing program in support of Temple faculty and student teaching, learning, and research. Prior to Temple she was inaugural Director of the JSTOR Current Scholarship Program, Director of Project MUSE, and Publisher at the Society for Industrial and Applied Mathematics.

Fiona Murphy held a range of scholarly publishing roles after completing a DPhil in English. As a Publisher at Wiley, she began to specialize in emerging scholarly communications particularly Open Science and Open Data. Now an independent research data and publishing consultant advising institutions, learned societies and publishing companies, Fiona is also Associate Fellow at the University of Reading. She is a past and current member of several research projects including PREPARDE (Peer Review of Research Data in the Earth Sciences), Data2Paper (a cloud-based app for automating the data article submission process) and the Scholarly Commons (a Force11 project devising principles and practices for open science systems). An active member – and sometime Co-Chair – for several Research Data Alliance Groups focusing on data publishing policies, workflows and accreditation systems, Fiona has organized a number of data-related events and sessions at scientific meetings and regularly writes and reviews articles on these topics.

Alison O'Connell has over 15 years’ experience in the scholarly publishing industry. Before joining the Coko Foundation, Alison worked for Houghton Mifflin’s College Division, Wiley-Blackwell, EBSCO Information Services, and most recently, Aries Systems. Since joining Coko in early 2018, Alison plays a leading role facilitating community for Editoria, the books workflow management product Coko created in collaboration with University of California Press and California Digital Library. She is also actively involved with Coko's PubSweet community, including eLife , Hindawi, and others developing journals workflow tools via xPub customization. Alison participates in several industry organizations including the International Society of Managing and Technical Editors Board, Council of Science Editors, Peer Review Week, ALPSP, Workplace Equity Project, and the CRediT Program Committee. Alison holds a Master’s degree in Publishing and Writing from Emerson College in Boston, Massachusetts, and is an elected Library Trustee in her hometown of South Hampton, New Hampshire.

Reid Otsuji, is the Data Curation Specialist and Faculty Liaison Librarian for the UC San Diego Library’s Research Data Curation Program. Mr. Otsuji’s expertise is in the data curation field focusing on data management plan consultations and developing related data training programs. He teaches graduate students, faculty researchers, and other data producers how to write data management plans using the DMPTool and apply best practices for research data management. Furthermore, he has been a certified Carpentries instructor since 2016 and has hosted and taught numerous Carpentries workshops. In addition to teaching Carpentry workshops, he has been leading the development of a Carpentries instructor community at UC San Diego.

Alberto Pepe is Director of Product at Atypon where he leads Authorea and works alongside Wiley Research to promote and build open science tools and initiatives. Alberto holds degrees in Astrophysics, Information and Computer Science from Harvard University, UCLA, and University College London. His Ph.D. dissertation, on scientific collaboration networks, was awarded with the Best Dissertation Award by the American Society for Information Science and Technology. Prior to starting his Ph.D., Alberto worked in the Information Technology Department of CERN, in Geneva, Switzerland, where he worked on data repository software and also promoted Open Access among particle physicists. Alberto was born and raised in the wine-making town of Manduria, in Puglia, Southern Italy.

Marty Picco, one of Atypon’s chief innovators, has been responsible for the definition and delivery of continual improvements to the Literatum online publishing platform since 2010. He has since taken on product management for Atypon’s full suite of technologies. Previously, Marty was the vice president of systems and technology for Harmonic’s digital television division. Prior to that, Marty founded Cogent Technology, where he led the HP-IBM-Sun design and implementation of a distributed object-based multimedia framework that became an early multimedia standard. In fact, Marty has always been an innovator. In 1983, he co-founded Parallax Graphics, a pioneer in computer graphics and digital video hardware and software.

Jessica Polka, PhD is Executive Director of ASAPbio, a biologist-driven project to promote innovation and transparency in life sciences publishing. Before becoming a visiting scholar at the Whitehead Institute, she performed postdoctoral research in the department of Systems Biology at Harvard Medical School following a PhD in Biochemistry from UCSF. Jessica serves as president of the board of directors of Future of Research, a steering committee member of Rescuing Biomedical Research, and a member of ASCB's public policy committee, and recently served as a committee member on the National Academy's Next Generation Researchers Initiative. 

Jason S. Price is Director of Licensing Operations at the SCELC Library Consortium. He earned a doctorate in plant evolutionary ecology from Indiana University Bloomington where he gained in depth experience as a graduate student researcher and teacher and capped it off with a Masters in Library Science. He thoroughly enjoys applying data analysis skills he developed during graduate school to current library challenges. During his 10 years as a librarian at The Claremont Colleges, he worked as Science & Electronic Resources Librarian, Interim Director of Information Technology, Collections and Acquisitions Manager, Assistant Director for Collection Services and finally Interim Director of the Library. His role at SCELC provides opportunities to work with libraries, content and software providers, and other consortia to improve library products and expand resource access. He has been publishing and speaking on electronic resource usage, discovery and access since 2005. 

Kristen Ratan recently launched the Collaborative Knowledge Foundation with co-founder Adam Hyde. The mission is to evolve how scholarship is created, produced and reported. Coko is building open source solutions in scholarly knowledge production that foster collaboration, integrity and speed. Kristen has a 20-year history in the information industry, most recently as the Publisher at the Public Library of Science (PLOS). Before joining PLOS, Kristen spent five years at HighWire, leading the Product, Marketing and Business Development teams. Prior to that, she held positions at Atypon, a flash-in-the-pan bioinformatics company called DoubleTwist, and BIOSIS. Kristen has held Board positions with Crossref and the Society for Scholarly Publishing (SSP) and currently serves on the Publications Committee for NISO and Advisory Board for DataOne, MIT Press, Code for Science and Society and AIP Publishing. She lives in San Francisco with her family and is considering taking up sea kayaking.

Howard Ratner is the Executive Director of CHORUS. Over the past two decades, he played a key role in developing innovative technology solutions that have transformed scholarly communications. He co-founded and chaired ORCID, and was active in the establishment of the Digital Object Identifier (DOI) and the founding and technical development of Crossref and CLOCKSS. He was President of SSP from 2014-2015 and served on its board from 2010-2012 and 2013-2016. He is co-chair of the Metadata 2020 Best Practices and Principle Project and active in the SCHOLIX initiative and the STM Future Labs. Before joining CHORUS, Howard was Chief Technology Officer for Nature Publishing Group where he was in charge of global web and mobile development and operations, content management, production and manufacturing, and information technology across all NPG products. Howard also held positions at Springer and John Wiley & Sons

Ruth Pickering has worked for both blue-chip corporations and startups and has extensive experience across product development, program management and strategy. With experience as a managing director of large organizations, Pickering has managed both strategic planning and execution of multiple billion-dollar product lines. Ruth’s experience spans from media technology and telecommunications to AI, where prior to Yewno, she served as managing director of BT Wholesale; was one of the Global Telecoms Business top 40 under 40 in 2010, and was shortlisted for ‘Woman of the Year in Technology in 2011. In September 2018, she was named to The Founders Index: A rising generation of female entrepreneurs in the US.

Heather Ruland Staines, Ph.D., is Director of Partnerships at, a non-profit in the annotation/collaboration space. Her previous roles include Director for the ProQuest Global Content Alliance and VP Publisher Content Strategy, SIPX (formerly the Stanford Intellectual Property Exchange), Global eProduct Manager, Springer SBM (now Springer Nature). She began her publishing career as a book acquisitions editor for Praeger Publishers, where she was eventually Editorial Director for Praeger Security International, a multi-format imprint. She is a frequent participant in industry events, including the Society or Scholarly Publishing, Charleston Library Conference, ALPSP, Force11, and more. In August 2016, she joined Project COUNTER as a member of their Board of Directors. She is part of NISO’s Transfer Standing Committee, NASIG’s Digital Preservation Task Force, the ORCID Trust Working Group, RA21, and the STM Association’s Futurelab. She earned a Ph.D. in Military History from Yale University.

Paul Shannon is Head of Technology at eLife, a unique collaboration between the funders and practitioners of research to improve the way important research is selected, presented, and shared. He’s responsible for the technology strategy at eLife ensuring the team are committed to openness in the products they produce to encourage broad change across the research communication landscape. He leads the community efforts around eLife’s open source products (Libero, Lens, ScienceBeam) and contributes to the Coko Community (xPub) through leadership and facilitation. He’s a regular conference speaker and was previously VP Technology for innovative digital music platform 7digital, where he grew the team and scaled the API platform to support the vastly changing music technology industry.

Andrew Smeall leads Hindawi’s product and technology teams. He has been with the company since 2011, working across the new ventures, strategy, editorial and production units. His current focus is Hindawi's effort to develop open infrastructure for the scientific community. This includes working with the Collaborative Knowledge Foundation's PubSweet framework and eLife's Libero platform to create a full suite of free and open source journal publishing software. Andrew has a B.A. in Chinese from Yale University and an M.B.A. from NYU Stern.

Heather Staines is Director of Partnerships for Hypothesis, working with publishers and technology partners to integrate open source standards-based annotation. Her previous roles include positions at Proquest, SIPX (formerly the Stanford Intellectual Property Exchange), Springer SBM, and Greenwood Publishing Group/Praeger Publishers. She is a frequent speaker and participant at industry events including the COUNTER Board of Directors, the STM Futurelab, Society for Scholarly Publishing, the NISO Transfer Standing Committee, the NASIG Digital Preservation Task Force, two OPERAS working groups, and the ORCID Trust Working Group. She has a Ph.D. in Military and Diplomatic History from Yale University.

Brian Trombley has over 35 years experience in helping clients implement content oriented processes and technologies for all aspects of publishing across a wide range of industry verticals. An early practitioner of structured content methodologies, Mr. Trombley was at the forefront of the SGML and XML revolutions and has helped clients successfully manage change and convert and leverage content for maximum business value.

Craig Van Dyck is Executive Director of the CLOCKSS Archive. Before CLOCKSS, he was at Wiley from 1996-2015, most recently as Vice President, Content Management, and at Springer-Verlag New York from 1986-96, most recently as Senior VP and Chief Operating Officer. Craig served as Chairman of the Enabling Technologies Committee of the Association of American Publishers from 1995-1998, and was instrumental in the development of the Digital Object Identifier (DOI) system, and of CrossRef. He has served on the Boards of Directors of the International DOI Foundation, CLOCKSS, ORCID, CrossRef, and the Society for Scholarly Publishing, and was a member of the Portico Advisory Committee. Craig’s portfolio has always included industry collaboration to improve the infrastructure of scholarly communications. 

Ravi Venkataramani is the founder and CEO of Exeter Premedia Services, a leading provider of information technology services for global book and journal publishers. He is a technology specialist with over 20 years of experience in content management and publishing. A strong believer in the use of technology to enhance human potential, he has successfully steered product incubation through co-creation with customers. Ravi holds a B.E. degree from University of Madras and a M.S Post-Graduate Degree from the University of Texas, Austin. He is a member of Entrepreneur’s Organization (EO), an influential community of entrepreneurs, and has spoken at global conferences on topics such as “Technology co-creation in publishing” and “Implementing an innovation culture within organizations.""

Walter Walkers's career precedes digital having started with McClelland & Stewart and Bantam Books in Toronto. His career took him to New York where he led sales /marketing for Simon & Schuster's successful software division. He pioneered DRM solutions in the earliest days of eBooks. He subsequently took on a business development role with Arbortext a leading XML technology company in the early. Walter has been with codeMantra since 2007 and resides in the Boston area.

Kristi Ward, as Editorial Director, leads the development of Business & Management digital products for the library market. Kristi is responsible for overseeing editorial strategy for such resources as SAGE Business Cases, the first discipline-wide digital collection tailored to library needs. Prior to moving (back) to Editorial, Kristi spent four years as the Global Director of Library Marketing leading the team responsible for go-to-market strategy for new product launches at SAGE. Kristi originally got her start in publishing as an intern while studying at CU Boulder and went on to spend 10 years as an acquisitions editor, commissioning in popular culture and a wide range of disciplines. 

Charles Watkinson is Associate University Librarian for Publishing at University of Michigan Libraries and Director of University of Michigan Press. Prior to moving to Michigan in 2014, Charles was Director of Purdue University Press and Head of Scholarly Publishing Services in Purdue Libraries for five years, and Director of the American School of Classical Studies at Athens for five years. He has been a board member of the Association of American University Presses and the Society for Scholarly Publishing, and was an initiator of the Library Publishing Coalition. 

Dan Whaley is a coder and entrepreneur that created the first online travel reservation company on the web (ITN/GetThere) in 1995. He wrote much of the software, launched the business and guided the long term technical and product vision. GetThere went public in 1999 and was sold to Sabre in 2000 with nearly 600 employees while processing approximately 50% of travel transacted online. Dan currently serves as a director of Sauce Labs, the leading open source functional testing company and Getaround, a peer-to-peer car sharing company. He is a Shuttleworth Fellow.

Joseph Williams is an Associate Professor in the Counselor Education Program at the University of Virginia. Prior to joining the UVa faculty, he coordinated the school counseling program at George Mason University for six years. Dr. Williams' professional interest include multicultural and social justice training practices for (K-12) counselors, educators, and other helping professionals and he has published numerous journal articles and book chapters in those areas. Dr. Williams has conducted diversity and inclusion (D&I) consulting and training for school districts, programs, associations, and corporations such as Kellogg’s and Dell and Microsoft on various topics including: culturally responsive practices, racial micro-aggressions, implicit bias and stereotypes, multiculturalism, and privilege. Prior to becoming a counselor educator, Joseph earned his Ph.D. in Counselor Education with a cognate in Social Work from the University of Iowa and his M.S. in ClinicalMental Health Counseling from Minnesota State University. 

Nixon Xavier is the Vice President of the Innovation Business Unit at Katalyst Technologies and has played a key role in encouraging creativity and originality within the Katalyst team. As VP of Innovation, Nixon has adopted a People, Process, and Systems model to create a unique experience for Katalyst’s customers. A technology enthusiast with more than 27 years of experience in the industry, and extensive involvement with various software technologies, Nixon plays a vital role in the development of multi-disciplinary teams across all Katalyst areas, working closely with each individual team to give every member a voice in the innovation process.

Jake Zarnegar, Chief Product Officer, leads the development of the Silverchair Platform and provides strategic direction to Silverchair’s complementary suite of technologies and services for scientific and scholarly publishers. A 20+ year industry veteran, Jake is a frequent speaker at SSP, ALPSP, and STM events covering emerging topics at the intersection of technology and scholarly publishing.

Rachel Zillig has been working in global publishing for over 15 years. Starting out in academic book publishing, Rachel has managed territories in Asia, Africa and Europe, selling to libraries, booksellers and pharmaceutical companies. Rachel enjoys working with customers from different cultures, and has considerable experience in the academic, book trade and healthcare sectors internationally. In her previous roles she has worked across print and online product portfolios at Routledge, Taylor & Francis, Wolters Kluwer and most recently Alexander Street. In addition to managing the ICE Publishing Sales and Customer Services team, Rachel has direct responsibility for our customers in North and South America, East Asia and Oceania.

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