2023 SSP 45th Annual Meeting

Session 4D

Solving for OA/UX: The Powerful Potential in Improving User Experience (UX)
The global infrastructure enabling Open Access and Open Science has come a long way over the past two decades to improve the user experience for authors, publishers, funders, and institutions. Yet isn’t there more we as publishers can do for our users?? ?  ?Accelerating the adoption of OA through a variety of business models has led to growing complexity in stakeholder relationships and user expectations. We are learning that when the community shares an understanding of common challenges and embraces best practices, particularly consistent use of persistent identifiers, UX improves for authors and institutions, and customer satisfaction grows. ?  ?In this interactive session, an author will interview three panelists to reflect on successful collaborations that streamline OA processes, remove unnecessary work for the researchers, and enable cross-stakeholder transparency. Attendees will leave the session with ideas to achieve a more unified user journey to satisfy the needs of authors, institutions, and funders.
The global infrastructure enabling Open Access and Open Science has come a long way over the past two decades to improve the user experience for authors, publishers, funders, and institutions. Yet isn’t there more we as publishers can do for our users?? ?  ?Accelerating the adoption of OA through a variety of business models has led to growing complexity in stakeholder relationships and user expectations. We are learning that when the community shares an understanding of common challenges and embraces best practices, particularly consistent use of persistent identifiers, UX improves for authors and institutions, and customer satisfaction grows. ?  ?In this interactive session, an author will interview three panelists to reflect on successful collaborations that streamline OA processes, remove unnecessary work for the researchers, and enable cross-stakeholder transparency. Attendees will leave the session with ideas to achieve a more unified user journey to satisfy the needs of authors, institutions, and funders.

The global infrastructure enabling Open Access and Open Science has come a long way over the past two decades to improve the user experience for authors, publishers, funders, and institutions. Yet isn’t there more we as publishers can do for our users?

Accelerating the adoption of OA through a variety of business models has led to growing complexity in stakeholder relationships and user expectations. We are learning that when the community shares an understanding of common challenges and embraces best practices, particularly consistent use of persistent identifiers, UX improves for authors and institutions, and customer satisfaction grows. 

In this interactive session, an author will interview three panelists to reflect on successful collaborations that streamline OA processes, remove unnecessary work for the researchers, and enable cross-stakeholder transparency. Attendees will leave the session with ideas to achieve a more unified user journey to satisfy the needs of authors, institutions, and funders.

EDUCATIONAL LEVEL:  Mixed-learning: Includes both applied and strategic perspectives on an issue; appropriate for those with at least some experience of the subject area seeking a mix of immediate/practical and future/planning information.
Category
6/1/2023 - 8. Concurrent Sessions 4:45 - 5:45 pm
Track
Education
When
6/1/2023 4:45 PM - 5:45 PM

Speakers

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Jamie Carmichael, Senior Director, Information and Content Solutions, Copyright Clearance Center

Jamie Carmichael is Senior Director, Information and Content Solutions, at Copyright Clearance Center (CCC). In this position, she is responsible for the strategic direction of CCC’s flagship Open Access platform, RightsLink for Scientific Communications, and heads go-to-market efforts for new products and services across the scholarly publishing ecosystem.
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Mr. David Haber, Publishing Operations Director, American Society for Microbiology

David Haber is the Director of Publishing Operations at the American Society for Microbiology, which publishes 15 peer-reviewed journals from food microbiology to genomics and the microbiome. He collaborates with a team responsible for all content and metadata operations from submission into the peer review system, through article flow during production, and to eventual publication and distribution online. For the past twenty years, he has held a wide range of positions in the STM ecosystem, from copyediting manuscripts to typesetting articles, from digital conversion modeling to solution architecture for publishing support systems, from old-school, print workflow management to speedy OA publication models.
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Dr. Jason Price, Research and Scholarly Communication Director, SCELC Library Consortium

Jason S. Price is Research & Scholarly Communication Director at the SCELC Library Consortium. He earned a doctorate in plant evolutionary ecology from Indiana University Bloomington where he gained in depth experience as a graduate student researcher and teacher and capped it off with a Masters in Library Science. He thoroughly enjoys applying data analysis skills he developed during graduate school to current library challenges. During his 10 years as a librarian at The Claremont Colleges, he worked as Science & Electronic Resources Librarian, Interim Director of Information Technology, Collections and Acquisitions Manager, Assistant Director for Collection Services and finally Interim Director of the Library. His role at SCELC provides opportunities to work with libraries, content and software providers, and other consortia to improve products and expand resource access. He has been publishing and speaking on electronic resource usage, discovery and access since 2005.
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Moderators

Moderators
Willa C. Liburd Tavernier, Research Impact & Open Scholarship Librarian, Indiana University

Willa Liburd Tavernier (she/her), is the Research Impact and Open Scholarship Librarian at Indiana University Bloomington. Her research interests are in public open digital scholarship, equitable scholarly communication and how the idea of community intersects with open access and scholarly communication resources and providers. She holds an MLIS and Graduate Certificate in College Teaching from the University of Iowa, an LL.M. in International Business from American University Washington College of Law, an LEC from the Norman Manley Law School and an LL.B. from the University of West Indies at Cave Hill. Her most recent work is the public open digital scholarship project Land, Wealth, Liberation - the Making & Unmaking of Black Wealth in the United States.
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Support Staff

Support Staff
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